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TravellerShield Plus Personal Project, 2019
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Objective
Develop a user-friendly prototype to assist travel insurance customers in comprehending and purchasing suitable travel insurance plans.
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Persona
Customer Journey
Quotes Directly from Users
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"Insurance sounds nice to have, but generally complicated and difficult to understand."
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"I appreciate understanding the entire process of buying insurance plans."
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"In the end, I realized that purchasing travel insurance plans is actually not difficult at all."
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Defining the Problem
Flow Chart
Prototype
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