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TravellerShield Plus Personal Project, 2019

Objective
Develop a user-friendly prototype to assist travel insurance customers in comprehending and purchasing suitable travel insurance plans.

 

Persona

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Customer Journey

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Quotes Directly from Users

"Insurance sounds nice to have, but generally complicated and difficult to understand."

"I appreciate understanding the entire process of buying insurance plans."

"In the end, I realized that purchasing travel insurance plans is actually not difficult at all."

Defining the Problem

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Flow Chart

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Prototype

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